Shipping policy

Shipping Policy

• Orders are packed and shipped out every other business day.
  
  
• In instances of extreme weather, holidays, or postal delays beyond our control, we may briefly hold shipments to ensure your order arrives safely and in pristine condition.
  
  

• Every order includes tracking details sent directly to your email upon fulfillment. Please refer to your tracking link for real-time carrier status and estimated delivery dates.
  
  
• While we are not responsible for carrier delays, lost packages, or theft, we stand behind our customers. If your package is lost, stolen, or arrives damaged, please reach out to us at contact@bigforkbrands.com with your order number and photos of any damage so we can help make it right.